rma rEQUEST FORM

If you have encountered an issue with your Forney product, please fill out our RMA Request Form below to start the return process. Once we receive your form, our team will promptly review your request and guide you through the next steps. If you have additional questions or need further assistance, feel free to reach out to our customer service team.

Step 1

Fill Out Form

Step 2

Save A Copy

Step 3

Receive Instructions

Fault Analysis

A fee may be charged

Upgrade

A fee may be charged

Warranty Upgrade

Warranty Replacement

Original PO# or SO# required for warranty replacement

PO

Original SO

Note: Determination of warranty will be made by Forney inspection of failed/damaged parts. A $1,000 admin and inspection fee will be charged if the damage or fault was caused by the customer’s misuse, mishandling or faulty installation.

Restocking**

** Forney will determine if return for restocking is available on case by case basis, and the restocking fee required.

Company Name / Plant *

VIS Customer # *

P.O/S.O # *

First Name *

Last Name *

Phone Number *

Email *

Address Line 1 *

Address Line 2

City *

State *

Zip Code *

Qty *

Part Number *

Serial Number *

Description of Problem/Reason for return

Comments

RMA NumberRMA Numbers cannot be assigned until a purchase order number is received for the repair or exchange. If this is a warranty Issue, please provide the PO# of th eoriginal purchase.

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